Frequently Asked Questions
Everything you need to know about our sustainable luxury apparel.
What materials are used in Organic Jaguar clothing?
We exclusively use GOTS-certified organic cotton, recycled polyester, and eco-friendly dyes to ensure our garments are as kind to the planet as they are to your skin.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping can take between 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to initiate a return or exchange.
How do I find the right size?
Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, sustainable fit.
Are your manufacturing processes ethical?
Yes, we partner only with Fair Trade certified factories that guarantee living wages, safe working conditions, and zero tolerance for forced or child labor.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.